WaqtMoney Refund & Cancellation Policy
WaqtMoney is committed to supporting you at every step of your financial journey. We aim to make loan management, repayment, and cancellation as smooth and stress-free as possible. Our refund and cancellation policy is designed with flexibility, transparency, and customer convenience in mind.
We understand that financial situations can change, and therefore we provide options that allow you to make decisions confidently without unnecessary pressure.
Cooling-Off Period
WaqtMoney offers a 3-day cooling-off period starting from the date of loan disbursement. During this period, you have the freedom to cancel your loan without any penalty or additional charges.
This feature ensures that you can reconsider your decision and withdraw from the loan agreement without worrying about financial implications.
Simple Cancellation Process
If you decide to cancel your loan within the cooling-off period, our support team will assist you throughout the process. We ensure that the cancellation procedure is quick, simple, and hassle-free.
- Easy and guided cancellation steps
- Dedicated customer support assistance
- Minimal documentation requirements
Transparency in Charges
WaqtMoney follows a transparent approach. If you cancel the loan within the cooling-off period, you are only required to repay the principal amount along with any applicable interest accrued until the cancellation date.
There are no hidden fees or unexpected charges. Everything is clearly communicated to ensure complete clarity and trust.
Our goal is to provide a straightforward and customer-friendly process so that you can manage your finances without confusion or stress.
Why Choose WaqtMoney?
- Simple and easy-to-understand terms
- Customer-first approach in all services
- Dedicated support from application to repayment
- Flexible solutions based on your needs
We continuously work towards improving our services to ensure a smooth and reliable borrowing experience for every customer.
Refund Policy
WaqtMoney maintains a fair and transparent refund policy. In cases where a customer has made an excess payment unintentionally, we ensure that the extra amount is refunded after proper verification.
Overpayment Handling
If you have paid more than the required amount, you may be eligible for a refund of the excess amount. Our team carefully reviews such cases to ensure accuracy and fairness.
Refund Process
- Submit a refund request through customer support
- Provide necessary details and proof of payment
- Verification by our internal team
- Refund processed after approval
Refunds are generally processed within 72 hours after approval and are credited back to the original payment method unless otherwise agreed.
Scope of Refund Policy
Please note that refunds are applicable only in cases of excess or duplicate payments. Regular loan repayments, EMIs, or scheduled payments are not eligible for refunds.
Any applicable interest or charges will be calculated based on the actual duration for which the loan amount was utilized.
Customer Support
If you have any questions or require assistance regarding cancellation or refunds, our support team is always ready to help you.
Email: care@waqtfinance.com
Phone: +91-9953430078
At WaqtMoney, our mission is to simplify your financial journey while ensuring maximum transparency, flexibility, and trust.